Retail and storefronts
Look as good online as you do through the window
Walk-ins still matter. So does the person who Googled you at lunch and needs hours, a phone number, and a reason to come by.
The usual headaches
Three pains we hear a lot.
01
Instagram isn’t a website
Beautiful grid. No hours in the first tap. New-in-town guests bounce to a chain that shows up cleanly on Maps.
02
DMs that sit for a day
“Do you have this in medium?” at 2 p.m. while you’re on the floor. By evening they’ve ordered it online.
03
You never ask for the review
Regulars love you. Google still shows four thin reviews from 2021 because nobody sent a link.
Site + automation
What we actually do about it.
A shop site that works like a sign
What’s in store, hours, parking, click-to-call, a simple contact or hold-request form. Optional light catalog later.
Missed-call and DM follow-up
Auto text when the phone is missed. Optional saved replies for the questions you answer every week.
Review requests that aren’t awkward
A short message after a purchase or a great visit — you approve the timing, we make it automatic.
The work is the same across trades: local websites and practical automation.
Anonymized example
Example: a Main Street boutique
They were easy to love in person and hard to find online. We built a photo-led site with hours and new arrivals, plus a missed-call text and a review ask after weekend traffic.
More Google calls that turned into visits, and a review count that finally matched the shop.
Want Google to work as hard as the window display?
A 30-minute audit. We look at the listing, the site, and the DMs that sit too long.
Book a call